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We are looking to recruit two full time/part-time receptionist to join our friendly GP practice team. Applicants should have any type receptionist experience with knowledge of Systm-One which would be beneficial. GP receptionists will receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. We are looking for a candidate who can be flexible within the role, to have the ability to adapt to the daily needs of the practice and to support annual leave cover and absences when required.
Main duties of the job
Key Responsibilities and Duties
· To process incoming and outgoing telephone calls, ensuring that callers are answered courteously, promptly and clearly and that accurate messages are always passed to the appropriate person
· To process online consultation forms on to the EMIS computer system in order to be triaged by the clinician
· To receive and direct patients and visitors to the practice promptly and courteously
· Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
· To work closely with the other reception staff to ensure the smooth running of reception and efficient delivery of services to the patients
· To book appointments and contact patients when required
· To complete patient-related tasks in a timely manner
· To register new patients, and process information such as change of address
· To process repeat prescription requests
· To be responsible for the opening and closing of the practice
Job Type: Full-time
Salary: From £13.38 per hour
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- London, SW1W 8NA: reliably commute or plan to relocate before starting work (required)
Experience:
- Medical Receptionist: 1 year (required)
Work Location: In person
