Guest Relation supervisor
Location: London England
Description: Marriott is at present recruited Guest Relation supervisor right now, this job will be placed in England. More complete informations about this job opportunity please read the description below. BECAUSE THE ART OF HOSPITALITY NEEDS ARTISTS LIKE YOU
Anyone can learn to make a bed. Carry a bag. Make a drink. But the heart of hospitality is an art. That’s why we’re not looking for just! anyone. We’re looking for you. Because you’ve got authentic style. A warm way with people. Natural curiosity. And a big heart. Us too. That’s why we offer amazing benefits, training, opportunities for career growth and promotion. And it’s why we’re the world’s leading lifestyle brand.
Marriott is an equal opportunity employer committed to employing a diverse workforce.
It’s a powerful feeling, to belong. It’s finishing each other’s thoughts. Laughing at the same jokes. It’s that moment you feel truly and completely yourself. It’s working with people who treat you like family. At Marriott we know that when you feel at home, you’ll make our guests feel at home. If this sounds like the place for you, join us.
Requirements
- Hospitality management graduate
- Multilingual and culturally-curious
- Out-going and approachable
- Informed, open-minded, creative and positive
- Team-player
- Leadership experience
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o Be an ambassador at the Club Lounge
o Be knowledgeable of food and beverage service
o Prepare actionable plans for VIP and group arrivals
o Be knowledgeable of guest preferences
o Log all issues and preferences
o Resolve any issue as it arises
o Monitor the Guest Satisfaction scores
o Actively participate in the guest satisfaction scores improvement drives
o Organise standards for guest birthdays and anniversaries
o Organise Elite recognition programmes
o Update thank-you letters programme
Benefits Package
H ousing
Accommodation provided in the associate housing complex with 24 hours security
TV and DVD players in the housing communal room
Reading room with internet facility and TV room
Recreation facility including gym, swimming pool.
Free transportation to and from the hotel
Vacation
Paid flight t! icket to home destination as per hotel LSOP
11 days public vacation as per the Government Regulations for Private Sector
21 day vacation annually as per Qatari Law Specialist
Discounts
Associate discount on Food and Beverage at the Renaissance, Courtyard and MarriottExecutive Apartments Doha City Center
Special Associate discounted room rates
Friends and family room rate in all Marriott hotels
Medical Coverage
All associates are medically covered
Medical for the visa is covered by the hotel
Nursing clinic available to all associates in both Hotel and housing
Incentives and Rewards
Monthly, Quarterly and Yearly Incentives
Gratuity plan as per Qatari Labor Law
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to Marriott.
If you interested on this job just click on the Apply button, you will be redirected to the official website
This job starts available on: Mon, 01 Apr 2013 15:38:32 GMT