Salary: £22,369 to £22,777 per annum with entitlement to Saturday Enhancement to working x hours x minutes for 1 in 2 Saturdays.
Contract Type: Permanent
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Working Pattern: Full Time (37 hours per week)*
Location: Burgess Hill Library, 15-19 The Martlets, Burgess Hill RH15 9NN
We’re looking for friendly, enthusiastic, and resourceful people, with excellent digital skills, to join our team as the key initial contact delivering a customer-facing library service, helping to deliver a high-quality enquiry service, providing information accurately, and signposting to other services.
You will be a keen team player, able to work alongside partners and volunteers providing excellent customer service to the whole range of visitors to the library.
You will be responsible for supervising and supporting Library Assistants and volunteers ensuring that they delivery a high standard of service to our customers.
Does the prospect of making a difference to communities through excellent library services motivate you? Do you enjoy the challenge of problem-solving to sustain and improve front-line services?
If so, we’d love to hear from you!
- Shifts:
Week 1:
Monday: 8:45am-5:35pm
Tuesday: 8:45am-5:35pm
Wednesday: OFF
Thursday: 8:45am-5:35pm
Friday: 8:45am-5:35pm
Saturday: 9:35am-4:05pm
Week 2:
Monday: 8:45am-5:35pm
Tuesday: 8:45am-5:35pm
Wednesday: 8:45am-3:35pm
Thursday: 8:45am-5:35pm
Friday: 8:45am-5:35pm
Saturday: OFF
Rewards and Benefits
Here at West Sussex County Council we care about wellbeing, allowing time for celebrating our teams’ efforts, and developing our team to be the best they can be. Alongside this, we also offer the below benefits.
- An excellent local government pension scheme
- Generous holiday entitlement of 25 days (plus opportunity to buy additional leave)
- A range of flexible working options, depending on your job role
- Maternity, paternity, dependency and adoption leave
- Volunteering opportunities
- Training and development opportunities, including coaching, mentoring and apprenticeships
- A range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts pageif you are a business looking to offer a discount)
- Health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders, Wellbeing Hub and Voluntary Health Cash Plans
For a full list this can be found at our Rewards and Benefits page.
Further Information
The reference number for this role is CPP00780.
For an informal conversation or for further information regarding the role, please contact Linda Warwick at linda.warwick@westsussex.gov.uk
To apply you will need to complete our application form and upload your CV, in the application you will highlight your skills and experience that you can bring to the role ensuring that any gaps in employment are covered in your CV. Please refer to the key skills listed on the attached job description.
Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.
Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.
We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.
RSi
Job Reference: CPP00780
